OFFICIAL PRIVACY POLICY

Parisbola Protects Privacy
and Personal Data Malaysian Members

Your trust is our most valuable asset. Parisbola is committed to protecting every piece of personal information you share with us — with banking-grade encryption, full compliance with Malaysia's PDPA, and an uncompromising transparency policy.

Version 3.1  |  Effective: 1 January 2026  |  Compliant with Malaysia PDPA 2010

1. Introduction & Scope of This Privacy Policy

Welcome to the parisbola Privacy Policy page. This document clearly and transparently explains how the parisbola platform collects, uses, stores, protects, and shares your personal information when you use our services on the parisbola website and mobile app.

Parisbola takes our responsibilities as a data controller seriously under Malaysia's Personal Data Protection Act 2010 (PDPA). We believe that privacy is more than a legal obligation — it is the foundation of trust that sustains a lasting relationship between parisbola and each of our members.

This Privacy Policy applies to all information we collect through: the parisbola website, the parisbola mobile app (iOS and Android), customer service interactions via live chat, WhatsApp and email, as well as all financial transactions including deposits and withdrawals via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX online banking.

Important Note: By registering and using parisbola's services, you consent to the collection and use of your personal information as described in this Privacy Policy. You have the right to withdraw this consent at any time.

2. Information We Collect

Parisbola collects various types of information to enable us to provide a secure, personalised, and high-quality service to every member. The information we collect is organised into the following categories:

Personal Identification Information

  • Full name as shown on your identity card or passport
  • National identity card number (MyKad) or passport number
  • Date of birth and gender
  • Current residential address
  • Active Malaysian mobile number
  • Valid email address

Financial Information

  • Payment method details used (e-wallet account number, bank account number) — stored in fully encrypted format
  • Deposit and withdrawal history
  • Transaction value and timestamp
  • Bonus payment and VIP rewards records

Usage & Game Data

  • Game history, betting activity, and platform usage
  • Favourite games and usage patterns
  • Gaming session time and duration
  • Current VIP tier and accumulated loyalty points

Technical & Device Data

  • IP address and approximate location
  • Device type, operating system, and web browser
  • Cookie data and session identifiers
  • Error logs and platform performance data

Parisbola never store your PIN, full password, or e-wallet authentication details in plain text. All sensitive data is encrypted using AES-256 bit encryption before storage.

3. How We Use Your Information

Information collected by parisbola is used solely for legitimate purposes directly related to the delivery of our services to you. The specific purposes for data use are as follows:

Purpose of Use Data Type Legal Basis
Identity verification & KYC Identity data Legal Obligations
Deposit & withdrawal processing Financial data Contract Performance
Account management & security All categories Legitimate Interest
Personalise your gaming experience Game & technical data Consent
Promotional communications & VIP bonuses Contact information Consent
Fraud prevention & anti-money laundering All categories Legal Obligations
Platform improvement & analytics Technical & usage data Consent
Customer support Contact & account information Contract Performance

Parisbola will not use your information for any purpose beyond what is stated in this Privacy Policy without first obtaining your explicit consent.

4. Sharing Information with Third Parties

Parisbola does not sell, rent, or transfer your personal information to third parties for marketing purposes without your consent. However, there are limited situations where data sharing is necessary:

Trusted Service Providers

  • Game providers: Evolution Gaming, Playtech, SA Gaming — only the game data necessary for game delivery
  • Payment processors: Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, and FPX bank providers — solely for processing transactions you initiate
  • Cloud and hosting services: To store and process platform data
  • Customer service provider: Live chat system and ticket management

Legal Obligations

Parisbola may disclose information to the relevant authorities when required by Malaysian law, including in cases involving fraud investigations, money laundering, or official requests from law enforcement agencies.

Our Commitment: Every third-party provider working with parisbola has signed a strict data protection agreement and is subject to regular audits. They are only permitted to use your data for the specific, limited purposes agreed upon with parisbola.

5. Data Security at Parisbola

Parisbola continuously invests in the latest data security infrastructure to ensure your personal information is always protected to the highest standard. The following are the security measures we have in place:

  • 256-bit SSL Encryption: All communications between your device and parisbola's servers are fully encrypted using TLS 1.3 protocol
  • AES-256 data-at-rest encryption: All data stored in our database is encrypted to the highest security standards
  • Two-Factor Authentication (2FA): Available to all member accounts as an additional layer of protection — highly recommended
  • 24/7 Monitoring: The parisbola cybersecurity team continuously monitors all platform activity to detect threats and suspicious behaviour
  • Data segregation: Financial data is stored separately from personal data in isolated environments
  • Regular security audits: Penetration testing is conducted by independent security audit firms at least twice a year
  • Strict access controls: Only authorised parisbola personnel may access personal data, and all access is automatically logged

In the event of a data breach affecting your personal information, parisbola will notify you and the relevant authorities within 72 hours after we have confirmed the incident, in line with industry best practices.

6. Cookies & Tracking Technologies

Parisbola uses cookies and similar tracking technologies to enhance your experience on our platform, analyse usage patterns, and maintain session security.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functionality — login, session verification, language preferences. Cannot be disabled.
  • Performance Cookies: Collecting anonymised data on how users interact with the platform to help us continuously improve.
  • Functional Cookies: Storing your personal preferences such as favourite games and display settings.
  • Marketing Cookies: Used to display relevant content to you based on your interests — with your consent only.

You can manage your cookie preferences through your web browser settings. Please note, however, that disabling essential cookies may affect the functionality of the parisbola platform.

7. Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices, you have the following rights regarding your personal information held by parisbola:

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Right of Access

Request a copy of the personal information parisbola holds about you, delivered within 21 business days.

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Right to Rectification

Request corrections to any inaccurate or outdated information held in parisbola's records.

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Right to Erasure

Request deletion of your data when it is no longer needed, subject to legal data retention obligations.

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Right to Object

Object to the processing of your data for direct marketing or certain other purposes.

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Right to Data Portability

Receive a copy of your data in a machine-readable format for transfer to another platform.

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Right to Restrict Processing

Request that parisbola restrict the processing of your data while a dispute or appeal is being handled.

To submit any request relating to your privacy rights, please contact the parisbola Data Protection Officer (DPO) by email: privacy@parisbola.biz. We will process your request within 21 working days.

8. Data Retention Period

Parisbola retains your personal information only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by Malaysian law:

  • Active account data: For as long as your account remains active and for 7 years following account closure (financial regulatory requirement)
  • Financial transaction records: 7 years from the transaction date (Anti-Money Laundering Act requirement)
  • Customer service communication logs: 3 years
  • Technical data and server logs: 90 days, unless required for a security investigation
  • Marketing data (with consent): Until you withdraw your consent

Once the retention period has ended, your data will be securely and permanently deleted or anonymised by parisbola.

9. Protection of Children & Minors

Parisbola is an entertainment platform intended solely for individuals aged 18 years and above. We take child protection extremely seriously.

  • Parisbola does not knowingly collect, process, or store personal information from individuals under the age of 18.
  • Every new registration goes through a strict age verification process using MyKad number verification.
  • Should we discover that information has been unknowingly collected from a minor, we will immediately delete that information and close the account in question.

If you have reason to believe that a minor has registered on parisbola, please contact us immediately at support@parisbola.biz.

10. Links to Third-Party Platforms

In the course of using parisbola, you may interact with third-party services such as payment processors (Touch 'n Go, GrabPay, DuitNow) and game providers. It is important to understand that:

  • Each third-party platform or service operates under its own Privacy Policy, separate from that of parisbola.
  • Parisbola is not responsible for the privacy practices or content of any third party.
  • We encourage you to read the privacy policies of any third party before sharing your information with them.

11. Amendments to the Privacy Policy

Parisbola reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements. When we make significant changes:

  • We will update the "Last Updated" date at the top of this document
  • You will receive a notification via email and/or an in-app notification on parisbola
  • The latest version of this Privacy Policy is always available on this page
  • Continued use of the platform after the amendment's effective date constitutes acceptance of the changes

We encourage you to review this Privacy Policy periodically to stay informed about how parisbola protects your information.

12. Contact Us & Data Protection Officer

For any enquiries, concerns, or requests relating to this Privacy Policy or the protection of your personal data at parisbola, please contact us through the following channels:

  • Privacy Email (DPO): privacy@parisbola.biz
  • General Support Email: support@parisbola.biz
  • Live Chat: Available 24/7 via the chat icon at the bottom-right corner of the parisbola platform
  • WhatsApp: The number listed in your account profile once logged in

Parisbola's Data Protection Officer (DPO) will process every privacy enquiry within 3 business days and resolve formal requests within 21 working days in compliance with Malaysia's PDPA requirements.

The parisbola data protection team speaks Bahasa Melayu and English. All communications are handled by officers trained and experienced in Malaysian data protection law.

Privacy Commitment

Why Your Data Is Safe with Parisbola

More than just promises — these are the concrete steps parisbola takes every day to safeguard your privacy.

256-Bit SSL Encryption

The same encryption technology used by major Malaysian banks. All data transmitted between your device and parisbola's servers is fully encrypted, without exception.

PDPA Malaysia Compliant

Parisbola fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We have an officially appointed Data Protection Officer (DPO) who oversees all privacy-related matters.

Data Minimisation Principle

Parisbola only collects data that is strictly necessary to provide our services to you. No excessive or irrelevant data collection takes place at any time.

Full Control in Your Hands

You may access, correct, download, or request deletion of your personal data at parisbola at any time via your account settings or by contacting our DPO.

No Data Sales to Advertisers

Parisbola does not sell, rent, or transfer your personal data to any advertiser or data broker for third-party marketing purposes — never has, never will.

72-Hour Breach Response

In the event of a data breach, parisbola is committed to notifying you and the relevant authorities within 72 hours. Transparency in critical situations is a core value at parisbola.

Play with Peace of Mind — Your Data Is Protected

Now that you know how parisbola safeguards your privacy and personal data, play with complete confidence. Register for a free account today and enjoy over 500 top games — from Malaysia Super League football betting to live Blackjack. Deposit from as little as RM10 via Touch 'n Go, GrabPay, or DuitNow.

Touch 'n Go GrabPay DuitNow Boost ShopeePay FPX
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SSL 256-bit · PDPA Compliant

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Responsible Gaming

Parisbola is committed to safe and responsible gambling. Use the self-exclusion tools in your account settings. For more information, please visit the Responsible Gaming of ours. Minimum age: 18.

Bahasa Melayu